SATORI Holistic Wellness & Beauty
103 St Marks Place (1st Ave/Ave A)
New York, NY 10009

212-744-9949

Monday 11 - 7
Tuesday - Friday 11 - 9
Saturday 1 - 7

satoriholistic@aol.com

 

 

 

SATORI POLICIES & PROCEDURES

APPOINTMENTS AND CANCELLATION
Though walk-ins are welcome, visits by appointment are preferred to ensure that our clients receive individualized service and care in a timely manner. If it is necessary to cancel an appointment, please let us know at least 24 hours in advance so others may be offered the availability. If an appointment is missed or cancelled less than 24 hours in advance, the total charge of the scheduled service will be applied to your credit card.

CHECK IN
Please arrive 10 minutes before your scheduled reservation to ensure a leisurely check-in. If your day detains you more than 15 minutes, we will be happy to offer you an abbreviated service.

ETIQUETTE
As we have created Satori as a serene retreat for you, we ask that all visitors keep noise to a minimum and cell phones turned off.

GIFT CERTIFICATES
Give the gift of healing! Gift certificates may be purchased for any service or dollar amount by phone, on our website, or on Facebook at Satori Holistic. All gift certificates have a one year expiration date. If you are unable to come within the allotted time, we ask for a $25 extension fee to honor the gift certificate.

GRATUITIES
Gratuity is not included for spa services and is greatly appreciated. If you were happy with the service provided, it is customary to give a 15-20% gratuity to your therapist. You may leave cash or credit card tips when you pay for your service.

PAYMENT
Payment is due at the time of service. We accept cash, debit cards, personal checks, and major credit cards (Master Card, Visa, Discover & American Express). A credit card is required to reserve your appointment.

PRICING
Our pricing and promotions may be subject to change without notice. Please inquire about current pricing when scheduling an appointment.

PRODUCTS
All products returned unopened and unused can be exchanged. All sales are final for items purchased in our store. Products purchased online at our Wellness Boutique may be returned.